Audience: New Students, Parents and Families Notes: The steps below can only be completed after your iPad has been configured for ZuluDesk. If new students have received a temporary password, they should change their password prior to completing these steps. Step 1: Sign in to SEQTA Select the SEQTA Learn app on your iPad Select Manual […]
Category: Hardware
Forward calls from your Cisco VoIP Phone to another extension or your mobile phone.
Audience: College Staff Notes: This will forward all calls, only do this if you want all calls to the phone to be forwarded. All Cisco phones can have “forward-all” setup without any input or configuration by the Joseph Banks Secondary College IT Support Team or the DOE Customer Service Centre. 1) On the phone press the “Forward-All” […]
Access support for Apple devices and applications
Audience: College Staff, Students and Parents Notes: Staff, students and their families can access technical support for Apple devices and applications directly from AppleCare Support. AppleCare Support is available at no cost to you and is provided through the Department’s AppleCare Enterprise agreement. As access to AppleCare Support is not based on the ownership of the device […]
Add a College Printer on a MacBook
Audience: Staff and Students. Notes: You must have a PaperCut account with the College before being able to print. If you are unsure if you have a PaperCut account click here and attempt to login with your normal College username and password. 1) Open system preferences on your MacBook. 2) Select […]
Add a College Printer on Windows
Audience: Staff and Students. Notes: You must have a PaperCut account with the College before being able to print. If you are unsure if you have a PaperCut account click here and attempt to login with your normal College username and password. If you are using a “Managed” Windows Device (A device that you sign in to […]