Audience: Technical Support Officers Notes: It is the Technical Support Officers responsibility to follow password security protocol when updating Staff or Student details. The following instructions are under the assumption that you have a log in for the DOE Account Manager (DAM) and have site management access. To view the instructions for changing a students […]
Audience: New Students, Parents and Families Notes: The steps below can only be completed after your iPad has been configured for ZuluDesk. If new students have received a temporary password, they should change their password prior to completing these steps. Step 1: Sign in to SEQTA Select the SEQTA Learn app on your iPad Select Manual […]
Audience: Students and Staff Notes: You can navigate here and follow the prompts to reset your College Credentials. Additional Resources: Click here to set your user validation question.
Audience: Students Notes: You will need to know your current College Credentials to set up these Security Questions Your Security Questions or Validation Questions allow you to reset your password or unlock your account without contacting the Joseph Banks Secondary College IT Support Team. There is one questions for every user, and it needs to be setup […]
Audience: Staff Notes: A students College password is their credentials for several applications: SEQTA, Wifi, ClickView, Office365, Portal, Ikon. Changing a students password means they will need to re-authenticate to these services after the reset has been completed. 1) Navigate to DoE Account Manager (DAM) by clicking the link here or under the DOE links widget on the […]